Additional information

Front desk is open 24/7. Russian citizens must have an original valid Russian passport upon arrival. The International passport of the Russian Federation is valid only for citizens permanently residing outside the Russian Federation. - Foreign citizens must have with them an original passport with a valid visa (if it is required to enter the territory of the Russian Federation), a migration card and registration from the previous place of stay (if the hotel is not the first place of stay after entering the territory of the Russian Federation); - For children under 14 years of age – the original birth certificate (accommodation is possible only accompanied by parents / legal representatives). - For guests from 14 to 18 years of age – to self-accommodate, present the written consent of one of the parents / legal representatives and the original identity document. The swimming pool, jacuzzi, saunas and hammams will be closed from August 20 to August 28, 2025 inclusive due to scheduled general cleaning. The gym, group program studios and solariums will be available as usual. To improve the quality of services provided, repairs are currently being carried out in part of the hotel rooms and other hotel premises. Repairs are carried out on weekdays from 10:00 AM to 06:00 PM and on Saturdays from 11:00 AM to 06:00 PM and can be accompanied by noisy work. The property apologizes for any inconvenience and thanks guests for their understanding. The names of guests checking in must match the names on the booking confirmation. When new taxes or fees are introduced, the price of a hotel room increases by the amount of taxes or fees calculated in accordance with the procedure established by the Tax Code of the Russian Federation. The design and interior of the rooms may differ from the photos presented on the website. If an extra bed is included in the room rate, a Euro folding bed will be installed in the room. Additional charges may apply for adults and children not listed at the time of booking. The breakfast and dinner rate includes two meals a day for guests: a buffet breakfast is provided in the Talavera restaurant, lunch or dinner on a fixed menu is provided in the room. Breakfast for children up to and including 5 years of age is free of charge when the adult sharing the breakfast includes breakfast. If a guest needs to report on a business trip, when paying for hotel accommodation in cash or by card, upon check-in, it is necessary to present a power of attorney from a legal entity to receive closing documents on a corporate letterhead, indicating the full details. Children under the age of 4 are not allowed in the sports center and swimming pool. Children under 14 are not allowed in the gym. Children between the ages of 4 and 18 must be accompanied by adults only on the territory of the sports center and the swimming pool. To visit the gym, guests need clean closed sports shoes and sportswear; to visit the pool — a swimming suit, a swimming cap and slippers. The jacuzzi is closed on Thursdays from 17:00 to 22:30 due to cleaning and maintenance work. There is a special price for parking a car for guests staying at the hotel — RUB 2000.00 per day for each parking space. If the parking lot is used by a car with a trailer — an additional fee is charged for parking the trailer. The guest rate allows you to use the parking lot on the territory of the hotel from 12: 00 on the date of check-in to 14:00 on the day of departure from the hotel. Outside of this time interval, the hourly rate is RUB 400.00 per hour, with payment via parking meters.

Visa information

If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All the agreements are only made between you and the hotel.

Hotel services

Paid on the spot